Privacy Policy

At Tkraft, accessible from tkraft.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Tkraft and how we use it.

1. Information We Collect

We collect personal information that you provide to us when you make a purchase, register an account, or contact us. This includes:

Name and contact details (email address, phone number, shipping and billing address).
Payment details (processed securely via our certified payment gateway).
Order history and shopping preferences.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our e-commerce platform.
Process and ship your orders, and send you transaction notifications.
Understand and analyze how you use our website to improve our offerings.
Communicate with you for customer support and promotional updates.
Prevent fraudulent transactions and secure our systems.

3. Information Sharing & Third Parties

We do not sell or rent your personal information to third parties. We share information only with trusted service providers to run our store operations:

Payment Processors: Razorpay for secure checkout.
Logistics Providers: Shiprocket for shipping and tracking services.
Hosting and Analytics: Standard services to run and monitor site performance.

4. Cookies and Tracking

Tkraft uses cookies to store information about visitors' preferences and pages accessed. This optimizes the shopping experience by customizing our web page content based on browser type.

5. Your Rights

You have the right to access, update, or delete your personal information stored with us. If you wish to make a request, please contact us at support@tkraft.in.